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Troubleshoot problem#383

Hi- How can I troubleshoot an issue? The “record” button won’t work, except on the Komodo home page. When clicking “record” there, it goes through the usual prompts. When on any other page and choosing it, the icon appears but nothing happens when clicing the arrow.

2 years ago

Hi there, Komodo is supported on Chrome. Are you using that browser? Also try the desktop app if you like here: https://komododecks.com/download it does not need to be started from a browser.

2 years ago

I do use Chrome. It ended up being only for the site that I was trying to record. I closed that out and restarted that site, and the recording feature worked. Thank you!

2 years ago
1

Great!

2 years ago