This has been happening for months and has yet to be resolved. Makes the software completely unusable. Does anyone have an alternative that would be better? Maybe Focusee or Screen Studio?

https://kommodo.ai/recordings/rKWtneA9N1K8BYOBgIvy?onlyRecording=1 In all of my recordings, around the one-minute mark, or up to the one-minute mark, there is a lot of echo in my audio, and then it suddenly disappears without me doing anything. I ca

I recently updated my Kommodo desktop app to the latest version (Kommodo 3.0.2) and noticed an issue with the webcam display functionality. When attempting to drag the webcam video window to a different position on the screen, the window unexpected

I took a 2 hour exam with kommodo, and the moment I stop the screen recording and proceeded to copy or dowload my link, the site instructed me to log in. Even though I cancelled it, it proceed directly to log in prompt if i attempt to copy the link.

Instead of my bad quality notebook webcam I want to use droidcam. I can choose Droidcam or the webcam (so Kommodo is recognizing there is a second option) but after I choose it, it shows just a green circle instead of the video

My cyber security provider informed me of a vulnerability in your system because I have the white labeled domain. Please see below and patch as soon as possible. Thank you! We have determined that one or more of your assets are running a vulnerab

I record lots of trainings. Have the ability to have AI create quiz questions from the videos and turn my folder into a course.

lacks the ability to iteratively refine and correct outputs in a meaningful way. Right now, if the generated SOP misses the mark, there’s no effective way to guide the assistant to fix specific parts. I had to re-upload and regenerate multiple time

Embeds are not great, we are trying to use Kommodo to make easy KB articles but the looks are not great. I'm trying to use the resources we created here like the step by step guide, but can only use the slideshow instead of the list, the video combi

I get this message whenever I try to open a video sent to me by my trainer. Is thee problem on my end or his? video append of 2897629b failed for segment #1 in playlist 0-https://api.prod.komododecks.com/api/v2/playback/fast-exports/eyJhbGciOiJIUzI

Whenever I record audio on a video whether it be inserting audio or re-recording audio, after the video is exported from the editing screen and uploaded to recordings, the video plays wih zero audio.

ORIGINAL POST: https://community.kommodo.ai/c/ask-for-help/area-recording-space-is-not-correct Reached out to support via email over 2 weeks ago and posted on community but received no response so putting it here. Currently updated to V2.9.2 and

I cannot login in chrome. also Ordinary login does not work for me. Google login in safari worked out, thus it is not my password.

I get this error: video append of 4606224b failed for segment #1 in playlist 0-https://api.prod.komododecks.com/api/v2/playback/fast-exports/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJ0aCI6WyJIOWJiS1NBTU9GZEhFZzZsaFRUQyIsImM2MTE5Mjc0LTYzMDUtNGU0MS05N2

Hey there, I'm trying to Revoke one of my users and transfer all his videos to me but I get "403" error (Failed to transfer folders. Status: 403). What to do? Thanks!